If You use a payment method in respect of which You are not the account holder, we reserve the right to treat any deposit into the Account as being invalid (and any winnings arising from such deposit as void) pending the satisfactory completion of all relevant Checks.Īt the same time, I was informed that I had violated this clause, because my neteller wallet was replenished with third parties. Further details of how to deposit, withdraw and transfer funds can be found in the Deposit part of the Help section of the Website. Such monies may (subject to paragraph 5) then be used by You to place bets or play games.

The depositing source must be personal and not from corporate or business cards/accounts, this includes third party payments and transfers of monies from an unconnected person to that of the account holder.

He reads:7.1 If You wish to participate in the Services, You must deposit monies into Your Account from an account or source of which You are the account holder. As a result, in the chat I was informed that my account was closed and my money was confiscated, since I had violated the clause 7.1 of the rules. I opened all the transactions and provided all the necessary printscreens. Then they asked to open all transactions. I provided them by closing the remaining transactions. In the chat, William Hill I was asked to make, besides this printscreen, also the printscreen, which shows transfers to William Hill, as well as my receipt of money before these transfers. I previously sent print screen with my data, which confirm that I am the owner of this wallet and it is fully verified. But there were problems with the print screen of my neteller wallet. Then William Hill disarmed the quality of the selfie. I took it and made the necessary selfies. I was asked to take an extract from the bank with my address. I provided the selfie and printscreen data. I was asked for a selfie with my passport and a document confirming my address, as well as the print screen of the neteller wallet. I will describe the situation from the very beginning. William Hill blocked the account and froze the money because I received a neteller withdrawal of funds from other organizations and transfers from other users to my neteller wallet.

William hill withdraw to bank account